Physician Wherever faucets cloud communications supplier Vonage for enhanced telehealth service


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Singaporean telehealth firm Physician Wherever has began adopting a video API from US-based cloud communications supplier Vonage to reinforce its supply of telehealth providers.

Vonage’s communications platform has over one million registered builders who’re utilizing its APIs to offer enterprise continuity, distant work, and distant supply of varied providers. It’s absolutely programmable and permits the mixing of video, voice, chat, messaging, conversational commerce, AI, and verification into current merchandise, workflows, and methods.


Final yr, DA reported that its video consultations grew 4 instances after a yr whereas the variety of physicians on its platform expanded by 70%. At current, its telehealth platform is being utilized by round 2.5 million customers and three,000 common practitioners and specialist medical doctors throughout Southeast Asia. 

“Prime quality, uninterrupted video providers are important for us to reinforce our platform’s buyer expertise and ship well timed medical consideration to our quickly increasing person base,” stated DA CEO Lim Wai Mun.

To fulfill the rising demand for digital well being providers, the corporate selected to undertake Vonage’s video API to reinforce its video capabilities to offer medical recommendation and ship supervised self-swab COVID-19 checks over video consultations.

“We’re assured of strengthening our tech capabilities by way of the mixing of the Vonage Video API, permitting us to serve our clients in a well timed and efficient method,” Lim stated.


By means of its video API, telehealth suppliers can present “immediate” medical consultations, stated Sunny Rao, Vonage’s SVP for World Gross sales.

Over the previous years, Vonage has powered the telehealth capabilities of Asia-Pacific healthcare suppliers. 

In February this yr, Australian telehealth agency Visionflex embedded Vonage’s video APIs on its telehealth platform and telehealth units to supply high quality audio and video connections.

Queensland-based aged care supplier Feros Care has additionally tapped Vonage to energy its digital social centre which conducts real-time live-streamed healthcare actions for greater than 600 members throughout the nation. 

Two years in the past, Insung Info, a healthcare options developer in South Korea, built-in Vonage’s video APIs into its telehealth units for improved communications.


​​”The demand for digital well being providers continues to surge in Asia-Pacific with the market anticipated to be price $326 billion by 2030. Sufferers anticipate to have entry to digital well being instruments – a behavioural change that has been accelerated by the pandemic. To fulfill this rising digital well being demand, healthcare suppliers have to undertake reliable and strong platforms to allow quick and efficient telehealth supply,” stated Rao.

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