Medical-interpretation firm Jeenie scores $9.3M in Collection A funding


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Jeenie, an on-demand digital medical-interpreting platform, introduced a $9.3 million Collection A funding spherical led by Transformation Capital. This new infusion of money is anticipated to assist the corporate develop its crew and interpretation product. 

“We created Jeenie as a cellular decoding platform that connects you, the person, to a stay interpreter on any machine you already personal for on-demand language entry and cultural help,” Kirsten Brecht Baker, CEO and cofounder of Jeenie, advised MobiHealthNews. “You merely open the app in your smartphone, otherwise you open the URL in your pill or pc. You choose the language you need assistance with, and then you definitely faucet voice or video. And in about 30 seconds, stay interpreters [are] on-line that can assist you.”


Jeenie landed its first funding in 2018 and formally launched at the moment. Initially, the corporate targeted on assembly the wants of vacationers touring within the states. Nevertheless, over time, the corporate pivoted into healthcare as a result of COVID-19. 

The app makes use of a gig-economy mannequin for medical-interpretation companies. Baker mentioned it has been in comparison with Uber or Lyft for medical-interpretation companies, although she mentioned she would not essentially encourage that. 

The app works in each D2C, or direct-to-consumer, and B2B, or business-to-business, fashions. A affected person or a clinician can request companies by means of the app. 

“It’s a instrument that may be accessed by you, by me, by any affected person, wherever at any time, so long as they join it. The app is easy. They simply take a look at the interface, choose their language and go. Having mentioned that, nearly 90% of our clients are literally healthcare enterprises. So, we’re promoting to medical doctors’ places of work, clinics, hospitals and even a variety of the humanitarian organizations proper now that do a variety of medical however are additionally form of serving to with immigration and refugee help. So, working in shelters, et cetera,” Baker mentioned. 

Customers have the choice to decide on video or voice solely. The service additionally has an American Signal Language possibility. 

Baker mentioned she sees this product as a manner to assist promote well being fairness. Just lately, it was used to assist refugees entry healthcare of their language. 

“We have seen a loopy wave of immigration and refugee help actually form of beginning final 12 months with the southern border. The shift within the administration actually form of prompted a variety of that. However on the southern border, what’s attention-grabbing is we needed to spin up Guatemalan and Mayan dialect on demand as a result of we work in all the unaccompanied kids’s shelters alongside the border. …  Now we’re clearly welcoming 100,000 Ukraine [refugees] to the U.S. quickly, however we’re really form of diving into the Ukraine form of concern, hopefully as a part of the answer, and never simply within the U.S., however to be on the bottom on the border websites as effectively.”


“We’re just about rising the whole crew throughout the board,” Baker mentioned. “So, we’re hiring gross sales. We’re rising our shopper service and our client-engagement division.”

Baker notes that Jeenie is a tech-first firm, and the interpretation service works by means of a gig mannequin. 

“I feel what makes us actually, once more, particular relative to the incumbent is we’re not only a service enterprise form of constructed on high of, once more, all this heavy infrastructure. … So, we will use a variety of that cash to enhance the expertise, rent a variety of engineers and product folks.”


Medical techniques have been searching for new interpretation companies to assist sufferers entry care. For instance, Mount Sinai labored with well being IT vendor Caregility to supply a quantity for the Language Line, which may then join clinicians to an exterior vendor. 

Moreover, Southcoast Well being labored with Stratus Video to assist clinicians and sufferers entry distant video interpretation companies.

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