Amazon Care to close down on the finish of 2022


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Amazon plans to sundown its Amazon Care employer providing on the finish of the yr, in response to an inner memo first reported by GeekWire and Fierce Healthcare

The e-mail from Neil Lindsay, senior vp of Amazon Well being Providers, mentioned the service will formally shut down on December 31. The choice solely impacts Amazon Care and its Care Medical group of suppliers, not the corporate’s different healthcare initiatives.

“This determination wasn’t made flippantly and solely grew to become clear after many months of cautious consideration,” Lindsay wrote to Amazon Well being Providers workers. “Though our enrolled members have liked many facets of Amazon Care, it isn’t a whole sufficient providing for the big enterprise clients now we have been concentrating on, and wasn’t going to work long-term.”


Amazon Care launched in 2019 as a digital clinic for its personal workers, however the service later expanded to exterior employers. Earlier this yr, the corporate introduced it was including in–individual care choices in additional than 20 new cities in 2022, together with New York, San Francisco, Chicago and Miami.

Simply weeks in the past, Insider reported on a reside web site that detailed the addition of behavioral well being companies to Amazon Care, together with a partnership with digital psychological well being firm Ginger. 

However the tech and retail large has already made massive information in healthcare this yr. In late July, Amazon introduced plans to purchase hybrid major care supplier One Medical in an all-cash deal price roughly $3.9 billion. The deal hasn’t but closed.

Amazon can also be reportedly one of many bidders for in-home well being know-how and companies supplier Signify Well being, in response to The Wall Avenue Journal and Bloomberg Information. Different gamers embrace UnitedHealth Group and Choice Care Well being.


“As we take our learnings from Amazon Care, we are going to proceed to invent, be taught from our clients and business companions, and maintain ourselves to the very best requirements as we additional assist reimagine the way forward for healthcare,” Lindsay wrote.

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